Privacy policy

4 PRIVACY POLICY We would like to inform the user that the Italian Legislative Decree n. 196/2003 (“Data Protection Code”) ensures that personal data are processed by respecting data subjects’ rights, fundamental freedoms and dignity, particularly with regard to confidentiality, personal identity and the right to personal data protection. We point out that pursuant to the aforesaid Legislative Decree n. 196/2003, "personal data" means all data that we absolutely need to detect for fulfilling user’s requests, supplying services and products, and any other kind of request, as well as data voluntarily provided, keeping in mind that there is no obligation to provide some of them. Users using this site and accessing the restricted area can also find here a description on how this site is managed with regard to the processing of their personal data. Pursuant to Par. 13 of the Legislative Decree 196/2003 – Data Protection Code - this information is provided also to those who interact with web services of SHANER CIOCCO Srl accessible electronically at: This information applies solely for websites related to Shaner Ciocco Srl and not to other websites eventually consulted by the user through links accessible from the site. The information arises from Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by Par. 29 of the European Directive n. 95/46/EC, adopted on May 17, 2001 to identify minimum requirements for collecting personal data on-line, such as, in particular, the manner, timing and nature of the information that data controllers must provide users with when they connect to web pages, regardless of the purpose of the link. DATA CONTROLLER Data on persons identified or identifiable may be processed following the consultation of this site. Pursuant to Par. 7 of the Legislative Decree 196/2003 you have the right to request cancellation, anonymization or blocking of data that has been processed unlawfully, and to object in any case, on legitimate grounds, to the processing of your personal data applying to the Data Controller whose references are listed below: •SHANER CIOCCO Srl •indirizzo: Via Giovanni Pascoli - 55051 Barga (LU) Loc. Il Ciocco Frazione Castelvecchio Pascoli •contatti: e-mail - Telefono +39 0583 7691 - Fax +39 0583 723197 TYPES OF PROCESSED DATA (navigation data) Computer systems and software procedures used to operate the platform of this website acquire, during their normal operation, some personal data whose transmission is inherent in Internet communication protocols. This information is collected to be associated with the User who decides to register in the restricted area and that voluntarily uses this mode for the services, products and any other kind of request that the site operator, or its commercial partners, are able to offer. This category of data includes IP addresses or domain names of computers used by users connecting to the site, addresses notation URI (Uniform Resource Identifier) of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error, etc..) and other parameters regarding the user's operating system and computer environment. This data is only used to obtain anonymous statistics on website usage and to check the website correct functioning; they are deleted immediately after processing. Data could be used to ascertain responsibility in case of computer crimes against the site: except for this eventuality, data on web contacts do not remain for longer than seven days. PURPOSES OF DATA PROCESSING The data processing related to the web services of this website takes place at the offices of the Data Controller, at the offices selected by the site operator under the responsibility of persons in charge of the processing or by persons in charge of occasional maintenance operations. No data from the web services is communicated or spread. Personal information provided by users who send requests for materials related to the requested service (or even informative) are used solely to perform the service, sending products and any other kind of request that the site operator, or its commercial partners, are able to offer and they will be disclosed to third parties only if necessary and if involved and functional in regards to the user’s request. The collection and processing of user’s personal data will be operated in accordance with the general principles of necessity, fairness, pertinence and no excessiveness, and in particular data will be processed for: a) answering questions and provide the information requested by the user (room availability, estimates, etc.) regarding the services provided by Renaissance Tuscany Il Ciocco Resort & Spa b) NEWSLETTER service subscribed by the user. Where personal data were provided by users subscribing this service, their data will be used only to send the newsletter and will not be disclosed to third parties c) all necessary and essential processing for operational, management, accounting and other, in particular, some data will be used for recording and notices required by law d) customer satisfaction on offered services and on any other request, through personal or telephone interviews e) for purposes connected to business/promotional activities such as commercial communications, selling, sending advertising materials or carrying out market research, by having user’s express consent previously granted DATA PROVIDED VOLUNTARILY BY THE USER The optional, voluntary and explicit sending of emails to email addresses listed on this website imply the acquisition of the sender’s address, necessary to respond to his/her requests, as well as any other data included in the message. Specific summary information will be progressively reported or displayed on this website pages dedicated to particular services on request. The voluntary and explicit choice by the user to access the restricted area of this site involves the subsequent acquisition of his/her authentication credentials that will enable the user to be recognized, continue navigating this site and access the services, products and any other kind of request we can satisfy. COOKIES Cookies used in this website are small files which are stored on a user’s computer hard drive to deliver services and/or information. Most cookies are “session cookies” and are erased from the hard drive when the user closes his/her browser. They may be present in some pages of this website in order to analyze access to web pages, customize the services we offer, deliver content and advertising, to measure the effectiveness of our promotions and ensure confidence and security. Our policy on the use of cookies on our website is available in the relevant section. PROVISION OF DATA Apart from what is specified for navigation data, the user is free to provide personal data contained in the appropriate masks related to services, products and any other kind of request that the site operator, or its commercial partners, may offer and those related to his/her consent to the data processing or indicated to request informational material or other communications. Their absence can make it impossible to get an answer to any requests or use of services or facilities that the site manager, or its commercial partners, may provide. METHODS OF PROCESSING Personal data are processed for the time strictly necessary to achieve the purposes for which were collected for and will be processed manually and / or electronically and will be kept in paper and/or electronic archives fully available. Paperwork and electronics will be properly maintained and protected by us, as long as it is necessary for the processing, observing specific security measures to prevent the loss of data, unlawful or incorrect use and unauthorized access or for their processing not in accordance with the purposes for which they were collected. SCOPE OF KNOWLEDGE OF DATA Collected and processed data may be: a) used anonymously for statistical purposes: b) available to persons in charge of the processing or as data processors c) disclosed to third parties, natural or legal persons or public administration if involved and functional to delivery of services, products and any other kind of request that the site manager is able to meet, and in general, to all those public and private entities such disclosure is necessary for the proper performance of the above purposes; d) transferred to another data controller (as owner central) for external processing, for the aspects that may be related to them and in the manner prescribed by the law; e) disclosed to commercial partners, only in case of express and prior user’ consent . Personal data will not be disseminated and will be destroyed when we no longer need them or have the obligation to retain them. DATA SUBJECTS’ RIGHTS Data Subjects have the right, at any time, to obtain confirmation as to whether such data exist and to know their content and source, check their accuracy or request their integration, updating or rectification (Par. 7 of Legislative Decree no. 196/2003.) Pursuant to the same paragraph the Data Subject has the right to obtain the erasure, anonymization or blocking of data that has been processed unlawfully, and also to object in any case to their processing, on legitimate grounds. All rights under Par. 7 of the Legislative Decree no. 196/2003 shall be exercised with an informal request sent to the Data Controller - whose references can be found in this document - including by means of an agent, which is given adequate response without delay. Whereas the state of improvement of automatic control systems does not exempt them from errors and malfunctions, please note that this document may be subject to updates. TERMS OF USE BEFORE USING THIS SITE PLEASE CAREFULLY READ THESE TERMS OF USE . By using this site you explicitly agree to be bound by the following Terms of use that SHANER CIOCCO Srl may change at any time as provided under the same Terms of use. We suggest that you check on these Terms of use periodically for any changes. If you do not agree with these Terms of use you are not authorized to use this site. COPYRIGHT Unless otherwise indicated in the Terms of use, this site and all texts, images, trademarks, logos and all content of this site are registered by SHANER CIOCCO Srl and/or third parties. Nothing contained on this site may be construed as a warranty, either implied or otherwise, of a license or right to use the trademarks without the prior written consent of SHANER CIOCCO Srl or such third party who may own the trademark. USE OF THIS SITE SHANER CIOCCO Srl authorizes you to view, download and print site content provided that: (I) you can do it for personal, non–commercial purposes; (II) you cannot change the content; (III) any video or printed image of this site content must specify SHANER CIOCCO Srl. All rights reserved; (IV) you cannot delete or modify any notice of reservation of copyright or intellectual property rights included in the Site Content by SHANER CIOCCO Srl; (V) you may not reproduce, distribute, or disclose the Site Content or extracts thereof, except as provided in these Terms of Use. Except as otherwise stated, the reproduction, transmission, printing, publishing and distribution of the Content of this site or any part thereof is strictly prohibited without prior authorization of SHANER CIOCCO Srl. Permission must be obtained from: SHANER CIOCCO Srl Via Giovanni Pascoli - 55051 Barga (LU) Loc. Il Ciocco Frazione Castelvecchio Pascoli E-mail: You explicitly agree and warrant that your use of this site will be in full compliance with this authorization and it will not violate the rights of any other person, that does not constitute a breach of a contractual obligation or a legal obligation towards a third party, and that does not contravene applicable laws. You agree to explicitly indemnify Shaner Ciocco Srl from any liability in respect of any person, arising from a use of this site that does not meet these Terms of use. By using this site you affirm that you are thirteen years of age or older and that you are of legal age to enter into this agreement and use this site in accordance with all the terms set forth herein. Users will not be charged for the use of this site in accordance with these terms. However, this site contains link to third party sites, managed by independent providers or even by dealers. Services offered through these sites, and their content, may apply fees. It is user’s responsibility to carry out the appropriate checks before proceeding with any transaction, in order to determine whether you will be charged or not using these services. SHANER CIOCCO Srl assumes no responsibility for the accuracy of such information, or is in any way associated with these third party sites. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY SHANER CIOCCO Srl makes no representations about the site's content, or any part thereof, for any purpose. All content of this site is provided “as is” and SHANER CIOCCO Srl does not guarantee commercial quality or fitness for use for a particular purpose, including implied warranties. SHANER CIOCCO Srl also does not guarantee the accuracy or the exclusive nature of this site’s content. Nothing in this site shall exclude or restrict SHANER CIOCCO Srl’s liability for (I) death or personal injuries caused by negligence; (II) fraud; (III) willful default or gross negligence. Except for the above, you use this site at your own risk and neither SHANER CIOCCO Srl nor those who provide information and material to be published on this site shall be liable, in contract or tortious, for losses or damages arising from your use of this website, including without limitation, any damages (direct, indirect, punitive or consequential), all loss (income, profits, goodwill, data, contracts, use of money) and any loss or damage arising from business interruption resulting from use or inability to use or the results of the use of this site. Because some states or jurisdictions do not allow the exclusion or limitation of liability for intentional damages or consequential or incidental damages, the above limitation may not apply to you. LINKS TO OTHER SITES This site contains links to third-party sites. The linked sites are not under the control of SHANER CIOCCO Srl, and SHANER CIOCCO Srl assumes no responsibility for the contents of such sites. SHANER CIOCCO Srl provides these links as a convenience and a link does not in any way imply endorsement, sponsorship or affiliation to the linked site. Linked sites are owned by sellers or independent service providers, managing them, and therefore Shaner Ciocco Srl cannot guarantee that you will be satisfied with their products, services or business. Therefore, it is appropriate that you carry out all investigations that you feel necessary or appropriate before proceeding with any transaction with such parties. PRIVACY Any personal information you enter on this site will be used in accordance with our guidelines on Privacy. CHANGES SHANER CIOCCO Srl may change, supplement or delete these Terms or any part thereof at any time and with the utmost discretion when it considers it necessary for legal or technical reasons, or even as a result of changes in offered services and in the site layout. SHANER CIOCCO Srl will communicate these changes with an appropriate notice. After this communication you expressly agree to be bound by these Terms, as modified. SHANER CIOCCO Srl may change, suspend or discontinue at any time any service, including the availability of any content, data bank or article. SHANER CIOCCO Srl may also impose limits on certain services or restrict your access to the entire site or certain parts of it, or even to any other site of SHANER CIOCCO Srl, without any warning, for technical reasons or for safety reasons, to prevent unauthorized access to the Site, loss or destruction of data or where we consider it our sole discretion that you have breached any of these Terms of use or any law or regulation, or simply when SHANER CIOCCO Srl decides to discontinue providing a service. YOUR CONTINUED USE OF THE SITE IN THIS MOMENT, OR AS A RESULT OF NOTICES CONCERNING CHANGES, WILL INDICATE ACCEPTANCE BY YOU OF SUCH MODIFICATIONS. TERMS OF USE OF SOFTWARE IN PORTABLE DEVICES Certain parts of SHANER CIOCCO Srl’s software for portable devices may contain copyrighted material, the use of which SHANER CIOCCO Srl takes note. The use of certain SHANER CIOCCO Srl applications for portable devices is regulated under specific conditions. For terms, conditions and specific warnings, please refer to the related Terms of use for portable devices software. GENERAL CLAUSES If any part of these Terms is invalid or unenforceable under applicable law, including, but not limited to, the exclusion of warranty and limitation of liability set out above, then the invalid or unenforceable provision will be deemed superseded by another valid and effective clause that appears to adhere to the will of the parties as expressed in the original provision, and the remaining conditions will be deemed effective anyway. SHANER CIOCCO Srl may assign and transfer rights and obligations under these Terms of use; this possibility is excluded for the user. You agree that no employment, or agency agreement, or joint venture or partnership is established between you and SHANER CIOCCO Srl as a result of these Terms. These Terms are available in the language of this site. Terms accepted by each user individually are not retained. This site is not periodically and regularly updated and therefore should not be registered as an editorial product according to the relevant law. e soggetto ad aggiornamenti.